FAQ's - Frequently Asked Questions
What is a short haul move? This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves.
What is a local move? This usually refers to moves that are less than 100 miles and within the same state.
What is an intrastate move? This refers to a move of more than 100 miles within the same state.
Should my movers pack my breakables? We recommend letting professional movers pack breakable items because most insurance providers will only cover the cost of damage done to breakable items that have been packed by a professional moving company.
What is a moving kit? This is a kit that has been designed by professional packers to include everything you need to pack an entire home or apartment.
How should I pack breakable items such as glass, crystal or china? Make sure you choose a container that has a sturdy lid and room for lots of cushioning. Place a 2-3 inch layer of crushed paper on the bottom of the box and then wrap each item individually with a soft material for protective padding. Pack the heaviest items first followed by lighter ones and use crushed paper to fill in any empty spaces in the box. After sealing the box with tape, mark it “FRAGILE” and list the contents.
What is hoisting? ?Certain large awkward items such as wall units or pianos may have to be hoisted out of a window instead of being carried down a flight of stairs. Check with your moving company about the availability and cost of this service.
How are fees calculated for interstate moves? Your moving company may charge you a set fee which depends on the inventory of your items and delivery timeframe. They may also charge you based on the weight or volume of your items.
What is valuation? This refers to the degree of value of your shipment. A valuation charge compensates movers for assuming a greater degree of liability than the base transportation charges.
What is hoisting? Certain large awkward items such as wall units or pianos may have to be hoisted out of a window instead of being carried down a flight of stairs. Check with your moving company about the availability and cost of this service.
Do you have any tips to help my move go more smoothly? We suggest making a detailed checklist of all the tasks you need to complete before your move. Separate the checklist into things to take care of a few months before the move, 1 month before, 1 week before and then on your actual moving day. A checklist will minimize the risk of you forgetting to take care of an important detail.
What are the options for coverage of any lost or damaged items during transit? You can choose your type and level of protection from the following: cash value liability, full replacement liability or weight based liability.
How long do I have to inspect my belongings for lost or damaged items after the move? You generally have 60 days to perform this inspection and notify your moving company of any problems.
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